Returns Policy
You may purchase merchandise from this Web site by using any one of the payment options listed. chessset.com reserves the right to change its payment procedures at any time. Your satisfaction is very important to us, so please call or e-mail if you have questions. We will do everything reasonable to meet your needs.

RETURNS
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned.
Exchange Policy
EXCHANGES (if applicable)
We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at sales@chessset.com and send your item to: 221 Norris Drive Rochester NY 14610.

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